Month: August 2018

Amazon’s Response to Hiccups

Amazon’s Response to Hiccups

Without fail I can predict that something will go wrong.  Small hiccups, freak accidents, and human error.  It often feels that it’s amazing things go right as often as they do.  Anticipating and planning for contingencies is second nature for productive, competent people.  For managers, it’s a litmus test for separating the leaders from the…

Everything Old is New. Not Really.

Everything Old is New. Not Really.

I read it on social media so it must be true.  EverQuote is the new tech darling. There it was, highlighted in trending stories on my screen.  Occupying that coveted real estate in the top right column.  As all New York Times readers know, the place your eye naturally goes first. The ad very alluring,…

The Ultimate Revelation About Trusting My Instincts

The Ultimate Revelation About Trusting My Instincts

Loud, engaging and right in the middle of things has always been my style.   I call them like I see them, shoot straight from the hip and diligently pursue outstanding results.   SO why am I afraid to tell it like it is and dole out my special brand of advice?  Can you relate?  Do you…

Why You Need to Know the Difference Between Annoying and Dysfunctional

Why You Need to Know the Difference Between Annoying and Dysfunctional

I’ve managed a lot of people.  I know first hand that anyone that distracts from driving your business goals is of concern.  That’s why I started writing about Managing Annoying People.  They certainly fall in that category.  Lately, I’ve been dealing with a different breed; dysfunctional people who engage in circular thinking.  This not only…

What You Need to Know About Selective Listening in 5 Minutes

What You Need to Know About Selective Listening in 5 Minutes

Why do people hear what they want to hear and leave the rest?  Why does selective listening happen and how can we lead and manage through it?  This question, almost as profound as which came first — the chicken or the egg, plagues us all.  This phenomenon is particularity perplexing to those of us who…