Ilene Marcus, inventor of the iLean-Pan (patent pending) and author of Managing Annoying People, solves everyday challenges with bold ideas and a sense of humor—as seen on Season 21 of The Blox. With MSW and MPA degrees from Columbia University, she’s managed over 10,000 employees across nonprofits and government. Ilene now writes, speaks, and creates from the Berkshires, where she lives with her giant golden doodle, Beauregard—who, like most people, occasionally ignores her advice.